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Training Associate

The Company 

Sunbit is a technology company in the field of buy now pay later. We are focused on reducing stress from daily purchases. We’re trailblazing new technology that helps shoppers realize the full potential of their buying power, provides merchants with tools to sell easier and helps lenders open the door to fair financing for people from all walks of life.

The Role 

As we grow our organization, we are looking for a self-motivated, outgoing individual to join the Account Management team. The Training Associate will join our fast-growing team and virtually manage new accounts  across the United States. The Training Associate will play a key role in coordinating, training, and maintaining the relationships with our new accounts to promote maximum usage of the product.

Job Description

  • Conduct online pre-training and training sessions for accounts. 
  • Operate, maintain and execute the day-to-day activities associated with new accounts.
  • Review and analyze account performance / revenue data and strategize on ways to improve.
  • Establish/maintain relationships, and engage in daily communication with accounts to promote product usage and meet growth targets.
  • Monitor, control and manage business operations to meet expectations and company goals.
  • Identify problems in the operations process and resolve them in an efficient and timely manner.
  • Set monthly goals for Sunbit activity with upper management and associates.
  • Manage and track all account activity within our CRM system.
  • Ensure compliance with company standards and procedures.
  • Variable, rotating duties as assigned. 

Experience / Skills Required:

  • Excellent verbal & written communication and facilitation skills
  • Experience in leading and training teams 
  • Strong interpersonal skills and a proven ability to work collaboratively with others 
  • Intelligent, go getter, ambitious, self-motivated individual who is hungry for success
  • Highly efficient and organized
  • Proven experience in putting together business plans and data analysis
  • Proficient in Microsoft Office Suite and Salesforce
  • Sales experience a plus

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