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Partner Success Manager- Los Angeles

The role

We are looking for a SUPERSTAR to join our Partner Success Manager team! A Partner Success Manager will be responsible for servicing our retail Partners and increasing usage of our proprietary technology. This is a once in a lifetime opportunity for a smart, self-motivated individual to join a fast-growing company and be Sunbit’s day-to-day link to our key retail partners in a region.

 
Job Description

  • Be the primary, daily focal point for retailers who implemented Sunbit technology
  • Build and maintain relationships with retail associates 
  • Drive daily Sunbit usage by coaching and removing blockers that prevent retail associates from offering Sunbit
  • Lead training sessions for new retail associates
  • Regularly monitor retail partner performance
  • Plan and participate in activating a new retail partner to ensure future ongoing use of Sunbit
  • Assist Sunbit sales leadership in expanding successful pilots across the region
  • Work closely with retail partner leadership to ensure Sunbit products are consistently offered
  • Provide ongoing feedback and recommendations to the Sunbit product and training teams
  • Educate retailers on and execute on rollout of new Sunbit product functionality, best practices, etc.

Experience / Skills Required:

  • A minimum of four years of sales experience, preferably working with mid-size retailers.
  • Understanding of the retail ecosystem.
  • Experience in coaching.
  • Excellent verbal and written communication skills & facilitation skills.
  • Intelligent, go getter, ambitious, self-motivated and hungry for success.
  • Organized. Great time management skills with ability to self-manage.
  • Valid driver’s license; Travel is required up to 75%.

Advantages:

  • Experience working in start-ups.
  • Retail work experience.
  • Passion for technology and data.
  • Financial Services or loan processing experience.

 

 

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